Refund policy

01Scope

This policy covers Pro and Elite subscriptions, monthly or yearly, bought on PeekPrompt. Free accounts are never charged. It's part of our Terms of use.

02Cancelling your subscription

You can cancel at any time. Cancelling stops future renewals: you keep your plan until the end of the period you've already paid for and won't be charged again, but the rest of that period isn't refunded.

• Open Settings › Membership & billing
• Choose “Cancel subscription”, or cancel in the billing portal linked there
• Changed your mind? Resume the subscription from the same page before the period ends

03No refunds

All payments are final and non-refundable, with one exception: if we close the service (see below). We don't refund partial periods, unused credits or copies, cancellations or time you didn't use.

• If we close PeekPrompt. If we ever close PeekPrompt, we'll tell you in advance and automatically refund the unused part of your current paid period (monthly or yearly), calculated pro rata, to your original payment method. You don't need to ask.
• Right of withdrawal (EU, UK and Türkiye). Consumers in these countries normally have a legal right to withdraw from an online purchase. For digital content and services, that right doesn't apply once the service has started at your express request. At checkout, you expressly request that your subscription start immediately and acknowledge that you lose your right of withdrawal. A required checkbox on the Stripe checkout page records this consent, with a timestamp.
• Chargebacks. If you dispute a valid charge with your bank or card issuer, we may suspend your account. If you think a charge is wrong, write to us first so we can check it.

04Credits and copy allowances

Daily copies and monthly credits are part of your plan, not a balance you buy.

05Payment provider

Payments are processed by Stripe. We never see or store your full card number.

Your invoices and receipts are in the billing portal, which you can open from Settings › Membership & billing. You can also update your payment method and billing details there.

06Changes

We may update this policy. The date at the top of this page shows when it last changed, and we'll tell you about important changes before they take effect.

07Contact

For payment questions, write to us.

• Payments: [email protected]
• GKC LABS LLC, 25 First Ave. SW, Ste A, Watertown, South Dakota 57201, USA